Terms & Conditions
Effective Date: 06-09-2025
Welcome to Krutik by Santya. By accessing our website, making a purchase, or engaging with our services, you (“Customer,” “User,” or “You”) agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.
1. General Information
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Krutik by Santya (“Company,” “we,” “our,” or “us”) is engaged in offering premium artworks, wallpapers, and wall décor products.
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These Terms govern your use of our website, products, and services.
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By using our services, you acknowledge that you are at least 18 years old or accessing under parental/guardian supervision.
2. Product Information
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We strive to ensure all product descriptions, images, and pricing are accurate and up to date.
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Minor variations in color, texture, or size may occur due to photography, screen resolution, or material differences.
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All products are sold for personal use only and cannot be reproduced or resold without prior written consent.
3. Pricing & Payments
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Prices are listed in Indian Rupees (INR) by default. For international buyers, equivalent currency charges may apply.
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We reserve the right to update prices, offers, or discounts at any time without prior notice.
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Payments must be made through secure gateways available on our website. We do not store sensitive card/payment details.
4. Shipping & Delivery
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Orders are dispatched within 24–48 hours after confirmation.
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Domestic delivery: 5–7 business days.
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International delivery: 7–12 business days (customs/duties may apply).
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Logistic partners: Shiprocket, Delhivery, DTDC, DHL, India Post, among others.
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Please refer to our Shipping Policy for complete details.
5. Returns, Refunds & Cancellations
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Returns or refunds are subject to eligibility as per our Return & Refund Policy.
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Customized or made-to-order products may not be eligible for return unless damaged or defective.
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Cancellations are only accepted if requested before the order has been dispatched.
6. Intellectual Property Rights
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All designs, artworks, content, images, and branding on our website are the exclusive property of Krutik by Santya.
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Unauthorized reproduction, duplication, distribution, or commercial use of our content is strictly prohibited.
7. Limitation of Liability
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We are not responsible for delays, damages, or losses caused by third-party logistic providers or customs processes.
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Our liability is limited to the value of the product purchased.
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We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
8. User Responsibilities
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You agree not to misuse our website or services for unlawful purposes.
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You are responsible for providing accurate shipping and contact information during checkout.
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You shall not attempt to hack, modify, or disrupt our website or services.
9. Governing Law & Jurisdiction
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These Terms & Conditions are governed by the laws of India.
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Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.
10. Contact Information
For questions regarding these Terms & Conditions, you can reach us at:
Krutik by Santya
📞 Phone: +91 8854031431
📧 Email: officialkrutik@gmail.com
🏢 Address: 2nd Floor, Basant Bahar Colony, 36, Mode, near Cake World, Muktanand Nagar, Gopal Pura Mode, Jaipur, Rajasthan 302018