Terms & Conditions

Effective Date: 06-09-2025

Welcome to Krutik by Santya. By accessing our website, making a purchase, or engaging with our services, you (“Customer,” “User,” or “You”) agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.


1. General Information

  • Krutik by Santya (“Company,” “we,” “our,” or “us”) is engaged in offering premium artworks, wallpapers, and wall décor products.

  • These Terms govern your use of our website, products, and services.

  • By using our services, you acknowledge that you are at least 18 years old or accessing under parental/guardian supervision.


2. Product Information

  • We strive to ensure all product descriptions, images, and pricing are accurate and up to date.

  • Minor variations in color, texture, or size may occur due to photography, screen resolution, or material differences.

  • All products are sold for personal use only and cannot be reproduced or resold without prior written consent.


3. Pricing & Payments

  • Prices are listed in Indian Rupees (INR) by default. For international buyers, equivalent currency charges may apply.

  • We reserve the right to update prices, offers, or discounts at any time without prior notice.

  • Payments must be made through secure gateways available on our website. We do not store sensitive card/payment details.


4. Shipping & Delivery

  • Orders are dispatched within 24–48 hours after confirmation.

  • Domestic delivery: 5–7 business days.

  • International delivery: 7–12 business days (customs/duties may apply).

  • Logistic partners: Shiprocket, Delhivery, DTDC, DHL, India Post, among others.

  • Please refer to our Shipping Policy for complete details.


5. Returns, Refunds & Cancellations

  • Returns or refunds are subject to eligibility as per our Return & Refund Policy.

  • Customized or made-to-order products may not be eligible for return unless damaged or defective.

  • Cancellations are only accepted if requested before the order has been dispatched.


6. Intellectual Property Rights

  • All designs, artworks, content, images, and branding on our website are the exclusive property of Krutik by Santya.

  • Unauthorized reproduction, duplication, distribution, or commercial use of our content is strictly prohibited.


7. Limitation of Liability

  • We are not responsible for delays, damages, or losses caused by third-party logistic providers or customs processes.

  • Our liability is limited to the value of the product purchased.

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.


8. User Responsibilities

  • You agree not to misuse our website or services for unlawful purposes.

  • You are responsible for providing accurate shipping and contact information during checkout.

  • You shall not attempt to hack, modify, or disrupt our website or services.


9. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.


10. Contact Information

For questions regarding these Terms & Conditions, you can reach us at:

Krutik by Santya
📞 Phone: +91 8854031431
📧 Email: officialkrutik@gmail.com
🏢 Address: 2nd Floor, Basant Bahar Colony, 36, Mode, near Cake World, Muktanand Nagar, Gopal Pura Mode, Jaipur, Rajasthan 302018